matkaa online
matkaa online
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This app is available for your device
matkaa online
This app is available for your device
Contact
+91 6497838779
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the matkaa online?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This secure method eliminates the need for a password or email login. You can easily access the app using just your mobile number and OTP.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for the send OTP button to send the one-time password, and if you don't receive it within a specified time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, please submit your updated KYC details to our customer support team via email to facilitate account transfer. This will assist in smoothly shifting your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should get your app up to date and functioning properly.
Q1: What is the minimum withdrawal amount in the matkaa online?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other similar apps. Withdrawal is limited to the money earned from gaming, not including bonus amounts. You can only withdraw your actual gaming earnings, not the bonuses you've collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your Know Your Customer (KYC) details in the app, including saving your Aadhar card, UPI information, and bank details. This will ensure a smooth and secure process. All required information must be accurately entered and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to complete within 3 hours, however this time frame can vary from 30 minutes. In some cases, payment processing may be delayed, requiring users to wait up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone else. It's only the winnings earned from playing games with the bonus that can be withdrawn. This means the bonus itself is non-withdrawable, but any resulting winnings are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is pending, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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